AFTA · Student Services
Complaint Log
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Date received
Received by
Complainant name
Relationship to academy
Student
Parent
Customer
Supplier
Staff member
Member of the public
Other
Student name (if relevant)
Complaint category
Course Delays
Customer Service
No Response to contact
Flight Bookings
Ground School
Instructor
Operations
Scheduling
Aircraft Availability
Finance/Billing
Administration
Facilities
IT Systems
Simulators
Other
Assigned to
Complaint summary
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All statuses
Open
In Progress
Closed
All categories
Course Delays
Customer Service
No Response to contact
Flight Bookings
Ground School
Instructor
Operations
Scheduling
Aircraft Availability
Finance/Billing
Administration
Facilities
IT Systems
Simulators
Other
All received by
All assigned to
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